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Latest News
05.11.12 Earn credits toward your CPP, PCI or PSP Security Re-Certification (Administered by ASIS) and help Cook celebrate our 10 Year Anniversary!
As a valued customer of Cook Security Group, you are formally invited to attend our 10 Year Anniversary Open House Event! This combines a detailed Risk Assessment Workshop (protecting your institution from lawsuits) with a Teller Cash Recycler demonstration (significantly lower your branch costs). Capping the event with an afternoon social! Sign up for the 1, 2 or all 3 time-slots!! There is NO CHARGE for any of the events, and you can even earn credits towards your CPP, PCI or PSP security re-certification (Administered by ASIS)... Lunch and social are provided gratis. Click here to see full agenda and/or click here to RSVP and request additional information.
04.16.12 Cook Security Group relocates branch in 48 hours, earns praise from customer!
Last month, the Umpqua Bank branch in Newport, OR caught fire and was fully destroyed in one hour due to 60mph winds. More than 25 employees of Cook Security Group jumped in and gave their all to help this customer in need. Within 48 hours of when their branch burned down we had all alarm, CCTV, heavy equipment and full ATM installed in their temporary branch. "The team at Cook Security Group really mobilized to help with a very difficult situation. Cook's employees and Umpqua's employees worked as a true team to literally provide a full operating branch within 48 hours, a remarkable feat." states Doug Kidder, VP of Security. "It was extremely important to have a branch back in place for our customers and local community. Cook and Umpqua truly partnered to make it happen!"
Thanks to all of our employees, as well as Umqua Bank's outstanding employees. This was a fantastic team effort! To learn more about Cook Security Group, click here.
What Our Customers Are Saying
"Bryant was very helpful in explaining the process of changing codes and was also very professional!" |
| - Carrie Ann from WA |
| "Nathan has always been helpful when he comes out to our branch. He is friendly, polite and is always willing to help us with more than what was originally requested on the service ticket!" |
| - Debbie from OR |
| "As always our service was great. Kyle is always a pleasure to work with. I am always impressed how quickly you respond to our needs and resolve the issue." |
| - John from CA |
"Scott is always quick at responding to our service requests and is great to work with!" |
| - Debra from OR |
| "Your locksmith, Troy, was polite and professional, and was able to resolve our issue in a very timely manner. He also took the time to explain to me what caused our issue and how to help avoid it in the future!" |
| - Katie from WA |
"Our service was wonderful. Jacob is always great!" |
| - Patti from Oregon |
"Kyle is awesome! Keep up the good work and thank you for calling in advance so we knew you were coming!" |
| - Betty from California |
"Our service was fantastic! Mel was very fast and effective." |
| - Rusty from Nevada |
"Jeff provided excellent service when assisting us with duplicate keys and four safe deposit box drills! He even offered to stop by before his scheduled time and pick up our duplicate keys to begin making them. He is very pleasant!" |
| - Andrea from Washington |