Professional Services

Why Cook:

Cook Solutions Group provides all-encompassing cloud services for your ATM/ITM environment. FI’s save significant cost when starting ATM/ITM’s in addition to nuances associated with monitoring and maintaining the ATM/ITM environment. Cook’s Professional Services team is efficient in meeting timelines and delivering affordable value.

Providing specialized training and custom engagement fitting your unique needs, our professional services team will work as an extension of your institution to help obtain your strategic goals.

Providing specialized training and custom engagement fitting your unique needs, our professional services team will work as an extension of your institution to help obtain your strategic goals.


What We Do:

Server Hosting:

Our highly skilled and knowledgeable staff provides our customers with the highest level of privacy and control, alleviating the stress of purchasing, configuring, and maintaining the server hardware locally.

  • Developed processes
  • SQL
  • Connectivity amongst 3rd parties work seamlessly
  • Ease of management
  • NCR knowledge
  • Test environment
  • Average 48 hour fix time
  • Requires 4 core 8 GB ram

RemoteView Managed Services:

RemoteView product line helps utilize technology to remotely deliver support to the FI industry.

  • Command Center
  • Alarm
  • Surveillance
  • Access Control
  • NCR knowledge
  • ATM | ITM
  • Suspicious Activity Notification

Check Image Deployment- Conveyance:

As consumer experience gets better and better, the back end continues to be difficult for your employees Conveyance is here to improve operational efficiencies.

  • ATM | ITM Check Imaging
  • Customized x9 content to fit your FI’s unique needs
  • Automated daily check imaging process
  • May reduce FTE

Integration Initiatives:

Partner with a knowledgeable professional staff member to design and implement a customized solution for your need/project.

  • Alarm, Access Control & Emergency Intercom
  • Key & Asset Management
  • Video Surveillance
  • Access Control
  • Biometrics/ Facial Recognition
  • Lock Works & Safes
  • Cybersecurity
  • Radar Tracking, Drone & Perimeter Detection
  • Turnstiles & Tailgating Detection
  • Consulting, Design & Risk Assessment

Contact us.

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Address:

Portland (National Headquarters and Support Center) 9225 NE Cascades Parkway, Portland, OR 97220

Phone Number:

(844) 305-COOK

Our home office and headquarters office is open:

Monday – Friday 8 AM – 5 PM

Network Operations Center Service hours are:

7 Days a Week 5 AM - 10 PM PST