Digital & Video Banking

Digital & Video Banking

Why Cook:

With a background in banking security and surveillance that goes back two decades, Cook is ready to be your trusted partner in the digital and video banking spaces.

Talk to a CSG representative about how we can bring you into a new era of banking.

Video Banking:

POPi/o provides video banking to over 35 CFI’s and growing. They currently have more U.S. based mobile video banking deployments than any other provider.

Features:

  • HD Video Chat – (4K Supported in the branch)
  • Built-in business and service workflows
  • Built-in document exchange
  • Built-in E-Signature
  • Dynamic team and group based routing
  • Emotional recognition
  • Screenshare
  • Co-browse
  • Immersive video rooms
  • Integration ready (App, Web, ACD, SSO)

Benefits:

  • Improved Engagement
  • Quickly close loans and new accounts
  • Competitive edge in the market place
  • Universally adopted across generations
  • Staffing efficiencies
  • Increased service footprint.

Mobile and Online:

Mobile apps matter, what is your app rating? What is the app rating of your competitors?

If it’s below 3.8 stars you are behind your competition!

Mobile apps matter, what is your app rating?

What is the app rating of your competitors?

By 2022 80% of all consumers will have mobile banking.

Imagine having your branch in the palm of your consumer’s hands… that’s POPi/o.

Use POPi/o’s Video Collaboration to provide personal & highly-engaging sales & service video opportunities on mobile, web, and branch channels. Speed up and increase your loan closing ratio.

Who We Work With:

Partners We Resell: Popio, Digital Insight, Tyfone

CSG is open to collaborating with other brands.

Contact us.

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Address:

Portland (National Headquarters and Support Center) 9225 NE Cascades Parkway, Portland, OR 97220

Phone Number:

(844) 305-COOK

Our home office and headquarters office is open:

Monday – Friday 8 AM – 5 PM

Network Operations Center Service hours are:

7 Days a Week 5 AM - 10 PM PST