Teller Cash Automation Service Overview
Cook Security Group offers the same quality service for TCD (Teller Cash Dispensers), TCR (Teller Cash Recylers), Coin Counters, Processers and Desktop Units as we do for ATMs (with exeption to 1st Line service). We are primarily a Talaris (formerly De La Rue) dealer but also provide service on many other brands including older Diebold and De La Rue machines. Cook Security Group technicians receive certified manufacterer tech training and only utilize certified parts!
TCD/TCR 2nd Line Hardware Service
Our TCD/TCR 2nd Line service covers major malfunctions including troubleshooting and replacing TCD/TCR subassemblies. This level of service is commonly referred to as hardware service. It goes beyond basic bill jams and frequently involves in-depth troubleshooting. 2nd Line service is just like our ATM service... All Inclusive! Includes travel, parts and labor. Also, any factory modification kits to improve reliability are installed at no charge (when made available). One annual PM and a 90 day warranty are also included with Service Agreement! For more information or to view our service/schedule hours, click here.
Information coming soon...
Quick Change Units
Need a Service and/or Maintenance Plan? Click here!