Service Agreements

We understand that to acquire and retain service business we need to build customer confidence. Whether it's a major emergency or a routine preventative maintenance call, Cook Security Group understands the importance of prompt response time and takes pride in being the quickest in the commercial security industry. In fact, we have technicians strategically placed all over the Northwest and a warehouse fully stocked with the most common alarm and security system parts. Bottom line: More uptime, more revenue. We are equipped to get your business back up and running fast.


Electronic & Physical



When we say ALL-INCLUSIVE, we mean all-inclusive. No extra charge for labor, parts, and travel time. Cook Security Group provides the best all-inclusive service agreements in the industry, as well as annual Preventative Maintenance (PM) and an end of year wrap up report for each branch.


Preventative Maintenance



Included in a Cook Security Group all-inclusive service agreement is an annual preventative maintenance service call (PM). Our technician will test and evaluate everything in our customer's all inclusive service agreement. In addition, our customer receives a copy of each PM as well as end of year wrap up report for each branch.


Time & Materials



For our customers that would rather receive as needed service, we offer a Time & Materials agreement. Different than our all-inclusive service agreement, our T&M agreement simply means that when a customer calls we provide the service and you are billed on a per call basis as opposed to annually.




 

We currently serve Oregon, Washington, Northern California and Northern Idaho.

Blue dots on this map indicate headquarters locations.