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| New Feature... The Best Practices Series! |
 Best Practice #2: Why Sign a Service Contract with a Penalty Clause? Some vendors will tell you that in order to get lower preferred rates you will need to be on a service contract. Others will tell you the penalty clause is a "corporate mandate" and that neither of these can be changed. Remember, you are the customer. If they want your business, they will adjust the agreement. Sometimes an assist from legal can help by stating that it's against your policy to sign anything with a penalty clause. We've found in most cases, agreements can be adjusted accordingly. Things to ask for in a service agreement:
Ask for a 30 out clause
Ask for no payment penalty
Ask for preferred rates
Take off the "handcuffs"
Vendor should earn your business every day!
If service levels drop, you should be able to shop providers within 30 days. Also, beware of the "Contract Auto Renewal" language, as it can handcuff you another 1-3 years (exception being agreements with a 30 day out clause w/no penalty). For case studies or to learn more about the Best Practices, email us at info@cooksecuritygroup.com or if you are interested in a service agreement comparison, click here!
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| Sneak Peak... New Products from Hamilton! |
 Being the largest Hamilton Dealer in the NW, we wanted to be the first to show you the latest products Hamilton Safe has to offer!
Custom DriveUp Units, click here!
Painted Vault Doors, click here!
Did you know that many Hamilton products are made to replace old Mosler & Lefebure equipment? For more information on replacement equipment, click here or visit cooksecuritygroup.com!
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| What's Happening at Cook Security Group! |
 Cook Security Group attends Unitus Credit Union's "Wine on the Willamette"! As part of our Cook Community Builders program, our VP of Sales & Marketing, Randy Neu attended Unitus Credit Union's "Wine on the Willamette" fundraiser in Portland, OR. There was over $43,000 raised that will be used to support the Credit Unions for Kids pediatric neurosciences program at Doernbecher Children's Hospital! To learn more about the Cook Community Builders program, click here!
Pizza Party for Umpqua Bank in Coquille, OR! Each month Cook Security Group gives away a Pizza Party to one of our lucky customers. This month the prize goes to Umpqua Bank in Coquille, OR! Interested in winning a Pizza Party for your branch? Click here!
Attention ATM Managers... You're invited!
From January 26th to 28th 2010 the Wincor World 2010 is going to take place in the Welle Messehalle, Paderborn. The aim of this event is to offer an overview of IT innovations that banks and retailers can use to orient themselves towards a successful future. For more information about Wincor World, click here or email us at info@cooksecuritygroup.com!
Reminder- Latest Offers! Click on one of the special offers below for more information.
Cash for Clunker ATM's!
Service Agreement Renewal Time!
Looking for one of our past Cook Security Group E-Newsletters? Click here! |
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| Coming Soon... The End of 1st Line ATM Service as you know it.... |
| Watch for this article and more, coming up in the December Cook Security Group E-Newsletter! |
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We currently serve Oregon, Washington, Idaho, Northern California, Nevada, and Western Montana.
