Newsletters

September 2014
Issue #85
Cook introduces Race for the Cook Service C.U.P.- An incentive program for Technicians! At Cook Security Group we take our service and response times very seriously. In fact, we have added a fantastic incentive for our Technicians! This incentive is called “Race for the Cook Service C.U.P.” The letters, C.U.P. stand for Communication, Urgency and Prioritization.
We built the program in the model of NASCAR, in which technicians (drivers) are in a weekly race to gain points (laps) based on certain performance criteria including Call Acknowledgement Time, Average Response Time, First Time Fix and other key measurements in providing premier service for our valued customers. Not only is this a fun competition but it has big-time perks as well! The Top 3 Technicians in each service line win quarterly cash payouts! Read on...
For more information or questions regarding the Race for the Cook Service C.U.P., Click here.
NCR Interactive Teller vs. Competition… Why is it so much better? See for yourself! What if the benefits of 24-hour, self service availability and the branch customer experience could be combined? The result would be an unparalled combination of customer service reach and flexibility of staffing… Directly via the ATM! APTRA Interactive Teller (AIT) allows banks and credit unions to offer their customers the benefits of both self-service and the branch experience in one solution, closing the “intimacy gap”. NCR AIT combines… Read on

Key Features Include:

  • Supports migration of teller transactions to self-service
  • Automates or supports personal teller services 24/7
  • Can be located in both traditional and non-traditional locations
  • Lowers cost of teller transactions & increases teller productivity by centralizing your teller
  • Offer one-to-one personal service to consumers in a more cost effective way.
Check out these great videos and see for yourself!
The ATM of the Future (Fox 13 News)
Video Teller is Here (Landmark Bank)
Convinced yet? If not, send us an email and we will provide you with much more information about APTRA Interactive Teller!
Coming soon: Return of the Top 10 Best Practices when choosing a Service Vendor… Hidden tactics exposed! We are often asked by our customers, “You are in the service industry, how do you choose a solid service vendor?” This got us thinking about a Top 10 Best Practices presentation we did a number of years back during the heart of the economic crisis. So, we are happy to announce that beginning next month we will be doing a Top 10 countdown of Best Practices when Choosing a Service Vendor! There are many tricks vendors use that actually end up costing an institution more money. Join us as we take a peak behind the curtain as we expose what to look for when choosing a qualified service vendor. Here are a few of the topics we will be covering:
a) Why have a Service Agreement if you constantly get billed outside of it?
b) Is your institution at risk by not being compliant? Certificates & Qualifications every service vendor should have.
c) Cheaper rates aren’t always better… Hidden tactics exposed!
These are just a few of the topics covered, but if you would like to fast track a presentation click here! For more information about Cook Security Group, click here!
What’s Happening at Cook Security Group!
Cook Community Builders (CCB) Update… Cook employee, Pat spends time assisting the Portland Memory Garden! As part of the Cook Community Builders program, Cook Security Group employee, Pat took time to volunteer at the Portland Memory Garden! “My father suffered from dementia before he died and he was an avid gardner so I thought this was a great fit for me. I enjoy lawn and garden work as it relaxes me!” Pat’s work consisted of cleaning the beautiful foliage of weeds and debris within the garden.
For more information about the Cook Community Builders Program, click here!
We need AWESOME Technicians! If you know a Licensed Low Voltage Technician that is looking to join our winning team at Cook Security Group… we want your referral and are willing to pay you for it! If we hire your referral, we will pay you $500! So if you have an all-star out there… click here to refer them!
For additional information, send us an email!
Pizza Party Winners for September! Congratulations to the following customers for winning September’s pizza party drawings!
United Federal Credit Union- Sparks, NV
Security State Bank- Centralia, WA
Wells Fargo Bank- Rupert, ID
Northwest Community Credit Union- Roseburg, OR
Click here to win a pizza party for your branch!
Cook’s Monthly Survey Question! Congrats to Anita from Bank of Eastern Oregon for being this month’s survey winner! August’s question was: How many valves does a trumpet have? Answer: Three!
September’s question is: What is Canada’s National Animal? Toanswer, click here and you will automatically be entered to win a $25.00 gift card!
Randy’s “Craft Brew” of the Month: “Well, apparently I have had one too many IPAs or I travel way too much! Maybe both?? My sincere apologies to Wallace Brewing and Wallace, ID as my last blog stated Montana, not Idaho. Uhhhggg! I want to make it clear that it is WALLACE BREWING in WALLACE, ID!!! But that doesn’t change the fact that the Huckleberry Lagar was delicious! This month’s craft brew REALLY DOES take me to Missoula MT’s Kettle House Brewing! Double Haul IPA is made with local Montana barley giving it a smooth taste but packing a hoppy punch. With multiple locations, you can hit the North or Southside, or even the tap room to quench your thirst! Kettle Brewing in Missoula, MT!Randy states.
Have a suggestion for Randy in OR, WA, CA, NV, ID or MT? Click here!
Consumer Alert! Have you had a chance to check out our new webpage on Branch Optimization? Click here to check it out!
Do you follow Cook on Twitter? If not, click here to receive weekly Tweets!
In this Issue:
Cook introduces Race for the Cook Service C.U.P.- An incentive program for Technicians!
NCR Interactive Teller vs. Competition… Why is it so much better? See for yourself!
Coming soon: Return of the Top 10 Best Practices when choosing a Service Vendor… Hidden tactics exposed!
What’s Happening at Cook Security Group!
Consumer Alert!

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August 2014 CSG E-Newsletter

august 2014 Issue #85 Cook locks down #13…100 Best Companies to Work For in Washington! For the 2nd time in 3 years Cook Security Group has cracked the ‘Top 15′ 100 Best Companies to Work For in Washington put together by Seattle Business Magazine! “We are very proud to be in the Top 100 once(…)

July 2014 CSG E-Newsletters

July 2014 Issue #84 Caught! Cook catches thief by grabbing License Plate using PTZ Camera combined with RemoteView Surveillance plus Smart Phone App! Late last month we were able to catch a crook in action trying to siphon fuel from a truck utilizing a PTZ camera and RemoteView Surveillance technology! The PTZ (Pan, Tilt, Zoom)(…)

June 2014 CSG E-Newsletter

June 2014 Issue #83 Cook Security Group Fun Facts… Did you know? Usually we keep our head down and let our service do the talking, but we thought it would be fun to educate and update with some fun facts! Did you know: 6 State Footprint: OR, WA, ID, MT, NV, CA 8 Offices: OR-(…)

May 2014 CSG E-Newsletter

MaY 2014 Issue #82 Cook Security Group honored as 100 Best Company to Work For in Washington! For the second consecutive year and the third time in four years , Cook Security Group has made the 100 Best Companies to Work For in Washington list by Seattle Business Magazine! We have earned an amazing streak(…)

April 2014 CSG E-Newsletter

April 2014 Issue #81 99.5% Uptime with RemoteView ATM… Best in the industry! As an example of our premium RemoteView ATM services, out of 109 calls for the month of February from a current customer, the average downtime for each ATM call was only 2:15. That is for the entire month! The end result? A(…)

March 2014 CSG E-Newsletter

March 2014 Issue #80 Cook expands California operations by opening offices in Benicia and Carlsbad & adds 15 additional employees! “We are happy to expand into the California market!”, says Cook Security Group President & CEO, Brian Cook.”We have been in California for five years, but we are looking to take it to the next(…)

February 2014 CSG E-Newsletter

February 2014 Issue #79 Cook Security Group Patents RemoteView Surveillance (RVS)! Cook Security Group is proud to announce that our RemoteView Surveillance product is officially Patent Pending. RVS has been a huge success and our customers have been extremely receptive. With today’s tight budgets, RVS has become increasingly popular in order to reduce costs and(…)

January 2014 CSG E-Newsletter

January 2014 Issue # 78 Happy New Year & Congratulations to the following Cook Security Group Holiday Giveaway Winners! To ring in the New Year we have randomly selected five names out of over 1,100 entries received for our annual Holiday Giveaway Drawing! Congratulations to the following for becoming this year’s prize winners! Kindle Fire(…)

December 2013 CSG E-Newsletter

December 2013 Issue # 77 Happy Holidays from the entire Cook Security Group family! Celebrate by entering to win one of our special holiday prizes! We are continuing the tradition of giving away several prizes including: Kindle Fire HD 7! Sony BDP-S5100 Blu Ray Disc Player with Wi-Fi! HDMX Audio HX-P230BL Jam Bluetooth Wireless Speaker!(…)

November 2013 CSG E-Newsletter

December 2013 Issue # 77 From the entire Cook Security Group family, we would like to wish you a safe and happy holiday season! To celebrate the holiday and kick of 2014, we are continuing the tradition of giving away several special gifts including an iPod Nano, Kindle Fire, Gift Cards and more! All you(…)

October 2013 CSG E-Newsletter

October 2013 IssuE #75 Be the first in line to install your EMV/Windows 7 Upgrades as we anticipate a bottleneck! By putting down a $500 deposit per ATM, you will reserve your place in line for the April 2014 upgrade. Plus, we are offering a special signing bonus just for putting down your deposit early…(…)

September 2013 CSG E-Newsletter

September 2013 Issue #74 Increase the safety of your employees with new Open and Close Safety Procedures… Don’t Miss this Cost Effective Technology! Cook has partnered with All Clear Systems to revolutionize the manual open and closing procedures. Per the Bank Protection Act, your institution is responsible to ensure your employees’ safety. This technology dramatically(…)

August 2013 CSG E-Newsletter

August 2013 Issue #73 Cook Security Group/Cook Community Builders (CCB) teams up with NCompass to build a much needed gate for Haiti orphanage building project! In an effort to serve our communities both local and beyond, Cook Security Group/Cook Community Builders has teamed up with NCompass which is a not-for-profit organization that serves our local(…)

July 2013 CSG E-Newsletter

July 2013 Issue #72 Cook Security Group builds on an already stellar year… Receives two more prestigious awards! Cook Security Group is VERY pleased to announce that we have added two more prestigious awards for 2013 adding to an already steller year of being nominated as a Top 100 Company to Work For in Oregon(…)

June 2013 CSG E-Newsletter

June 2013 Issue #71 For those of you that attended the NCR Roadshow and/or the Branch Transformation Webinar… Thank you!! Hopefully, it was beneficial to learn how automation and technology are helping reduce operations costs, increase revenue, and enhance customer experience! Here are some of the highlights: APTRA Interactive Teller (AIT): Utilizing a Remote Teller!(…)

May 2013 CSG E-Newsletter

May 2013 Issue #70 Cook Security Group honored as 100 Best Company to Work for in Washington! For the 2nd time in 3 years, Cook Security Group has made the 100 Best Companies to Work for list by Seattle Business Magazine. This award adds to an amazing streak in 2013! So far this year we(…)

April 2013 CSG E-Newsletter

April 2013 Issue #69 Cook Security Group is now on Twitter! Follow us and be entered to win a monthly prize! Have you heard of Twitter? Think of Twitter as a mini newsletter with important info. While the info is limited to 140 characters, we can attach a condensed link for our followers to click(…)

March 2013- Cook E-Newsletter

March 2013 Issue #68 Cook Security Group Ranked #14 Oregon’s 100 Best Companies to Work for- 2013! For the 5th consecutive year, Cook Security Group has been honored by Oregon Business Magazine! Last year we placed #21 in the top 100 Companies to Work For in the mid-sized category and we are proud to say(…)

February 2013- Cook E-Newsletter

February 2013 Issue #67   NCR enhances its video ATM technology through acquisition of software-maker uGenius Technology. Duluth, Georgia- NCR Corporation (NYSE: NCR) has purchased uGenius Technology, Inc., a Utah-based pioneer in video banking software. NCR’s acquisition of uGenius will help it continue to grow it’s APTRA Interactive Teller solution, which lets consumers conduct remote,(…)

January 2013- Cook E-Newsletter

January 2013- Cook E-Newsletter     January 2013 Issue #66   Cook Security Group Holiday Giveaway Winners! To ring in the New Year we have randomly drawn five names out of over 1,000 entries received for our annual holiday giveaway drawing! Congratulations to the following for becoming this year’s holiday prize winners! Android Tablet- Nola(…)

December 2012- Cook E-Newsletter

December 2012   December 2012 Issue #65   Cook Expands Pizza Party to Four Regions! Breaking news… Due to the overwhelming amount of pizza party entries Cook receives each month via our service ticket comments and newsletter, we have decided to DOUBLE the amount of pizza parties given each month beginning January 2013! Rather than(…)

November 2012- Cook E-Newsletter

November 2012   November 2012 Issue #64   Are you looking for an alternative option to having a physical DVR onsite or experiencing issues with your DVR? RemoteView Surveillance has arrived! Have you tried to pull video but was unable to because your DVR was down? RemoteView Surveillance eliminates the issues you experience on a(…)

October 2012- Cook E-Newsletter

October 2012   October 2012 Issue #63   Cook Security Group has been voted one of the "Top Workplaces in Oregon, 2012"! We are pleased to announce that Cook Security Group has been voted one of the "Top Workplaces in Oregon, 2012" by The Oregonian newspaper! The evaluation for the program was based on employee(…)

September 2012 Cook E-Newsletter

September 2012 September 2012 Issue #62   Cook goes predictive & proactive by flagging any issue with more than 3 calls within 30 days… Better service! In our continuing effort to better serve our customers, we are pleased to announce that our software team has developed enhanced reporting to view all calls on all equipment.(…)

August 2012 Cook E-Newsletter

August 2012 August 2012 Issue #61   It’s coming… Wait, it’s here… Automated Micro Branch! Micro Branch Technology and Automation are making branches more cost effective to build, and real savings are felt by dramatically reducing the annual operations budgets. Features include: Remote Alarm and Access Control Remote Cameras and Digital Video Streamlined Physical Security(…)

July 2012 CSG E-Newsletter

July 2012 Issue #60   Interactive Teller has arrived! Reach your clientele or members 24/7! This will revolutionize banking… NCR APTRA Interactive Teller allows banks to offer their customers the benefits of both self-service and the branch experience in one solution, closing the "intimacy gap." NCR APTRA Interactive Teller combines video collaboration and remote transaction(…)

June 2012 CSG E-Newsletter

June 2012 Issue #59   Cook Security Group introduces Automated PM’s! Cook Security Group is pleased to announce the roll out of our new Automated Preventative Maintenance (PM) System. This new system is the next layer in our technology initiative, adding to our Automated Dispatch System (ADS), GPS for routing efficiency and CustomerView (on-line web(…)

May 2012 CSG E-Newsletter

May 2012 Issue # 58   Earn credits toward your CPP, PCI or PSP Security Re-Certification (Administered by ASIS) and help Cook celebrate our 10 Year Anniversary! As a valued customer of Cook Security Group, you are formally invited to attend our 10 Year Anniversary Open House Event! This combines a detailed Risk Assessment Workshop(…)

April 2012 CSG E-Newsletter

April 2012 Issue #57   Cook Security Group relocates branch in 48 hours, earns praise from customer! Last month, the Umpqua Bank branch in Newport, OR caught fire and was fully destroyed in one hour due to 60 mph winds. More than 25 employees of Cook Security Group jumped in and gave their all to(…)

March 2012- CSG E-Newsletter

Issue #56   Too many vendors? Bundle and save by consolidating services! Is your vendor list literally a mile long? Ask your providers if they offer discounts for multiple service lines. Do they even offer multiple service lines? There are significant discounts available! Bundle any of the following and save $1,000s ANNUALLY! Admin Managed Services(…)

February 2012 E-Newsletter

February 2012 Issue #56   Is your institution at risk? Do you have a Risk Modeling program for your branches? Do you have an equipment standard? If the answer is no, your institution could be at risk and losing valuable time and money. What about a standard covering workplace violence and security training tied to(…)

January 2012- CSG E-Newsletter

January 2012 Issue #55   Cook Security Group Holiday Giveaway Winners! To ring in the New Year and as promised, we have randomly drawn five names out of roughly a 1,000 entries received for our annual holiday giveaway drawing! Congratulations to: Android Tablet- Ginger Mitchell, Clackamas County Bank Kindle Touch- Kari Swatzke, Umpqua Bank Amazon(…)

December 2011- CSG E-Newsletter

December 2011 Issue #54   Protect yourself from Auditors… Be compliant by remotely patching security updates. (ATM Industry Association/Vantiv)- An out-of-date security system is only marginally better than no security system at all. Microsoft’s Patch Tuesday has become a highly anticipated monthly event, through security patches for software components and antivirus updates are released almost(…)

November 2011- CSG E-Newsletter

November 2011 Issue #53   Red Hot Discounted Equipment… Up to 75% off! As we move IN to the new year, we are looking to move OUT some inventory. Here is your chance to purchase Red Hot discounted equipment including but not limited to; Alarms, Access Control Systems, CCTV, cameras, SD boxes, ATMs, TCDs, TCRs, Under(…)

October 2011- CSG E-Newsletter

October 2011 Issue #52   Tools for Schools backpack distribution a success! For the 4th consecutive year, Cook Community Builders (CCB) teamed up with Schoolhouse Supplies for our favorite charity… The icing on the cake this year is that we joined forces with the MLS Portland Timbers to pack over 400 backpacks and hand them out(…)

October 2011- CSG E-Newsletter

October 2011 Issue #52 Tools for Schools backpack distribution a success! For the 4th consecutive year, Cook Community Builders (CCB) teamed up with Schoolhouse Supplies for our favorite charity… The icing on the cake this year is that we joined forces with the MLS Portland Timbers to pack over 400 backpacks and hand them out to(…)

September 2011 CSG E-Newsletter

September 2011 Issue #51   FBI Alert… Burglaries are on the rise! There has been an increase in burglaries in the Southern California area and could be spreading North. There are primarily two types/styles of bank burglaries that have been occuring. The first is the roof top entry where the burglars attack the vault and/or(…)

August 2011 CSG E-Newsletter

August 2011 Issue #50   CORE vs. Non-CORE: Are you outsourcing your Non-Core services to save money and maximize FTE? Need to make up revenue for the Dodd-Frank Act? If you haven’t heard the term Core vs. Non-core, you will be in the coming months.  More and more companies are getting away from Non-Core and focusing their(…)

July 2011 CSG E-Newsletter

July 2011 Issue #49   3VR Deployed by several Credit Unions across the State of Washington! San Francisco – June 20, 2011 – 3VR, Inc., the video intelligence company, today announced that three credit unions across the state of Washington have installed 3VR’s video intelligence platform to reduce fraud and solve crimes.  3VR integrator Cook(…)

June 2011 CSG E-Newsletter

June 2011 Issue #48   Cook Security Group honored as 100 Best Company to Work For in Washington! For the first time ever, Cook Security Group has made the 100 Best Companies to Work For by Seattle Business Magazine. This award adds to an amazing streak in 2011. So far this year we have been voted a Top 100 Company(…)

May 2011 CSG E-Newsletter

May 2011 Issue #47   Cook Security Group becomes the Official Security Provider of the Portland Timbers! We are proud to announce our partnership with Oregon’s own Portland Timbers. This comes on the heels of the upgrades to Jeld-Wen Field and the Timbers becoming an MLS team! "We are strong supporters of our local community(…)

April 2011 CSG E-Newsletter

April, 2011 Issue #46   Cook Security Group Ranked #17 Oregon’s 100 Best Companies to Work For-2011! For the third consecutive year, Cook Security Group has been honored by Oregon Business Magazine.   Last year we placed #8 in the Top 100 Companies to Work For in the mid-size category and we are proud to say our(…)

March 2011 CSG E-Newsletter

March 2011 Issue #45   Cook Security Group expands footprint… Adds office and staff to help serve valued customers! In an effort to continue our high level of service, Cook kicks off 2011 by adding staff in all regions, expanding our coverage to all of Nevada and Montana as well as opening an office in(…)

February 2011 CSG E-Newsletter

February 2011 Issue #44   ATM Expert Tom Wiese joins Cook Security Group! Cook Security Group is happy to announce the addition of long time ATM industry veteran, Tom Wiese as VP of Product Sales and Consultative Services. Tom has been working closely with us over the past six months as a consultant on numerous projects in the ATM(…)

January 2011 CSG E-Newsletter

January 2011 Issue #43   It’s a New Year… Out with the Old, In with the New! To ring in the New Year, Cook Security Group is offering several "Out with the Old, In with the New" deals! Now through March 31st, 2011, you can take advantage of one of the following offers:   VCRs(…)

December 2010 CSG E-Newsletter!

December 2010 Issue #42   Attention CFOs… Have you taken advantage of Section 179 capital asset tax deduction, up to $500K prior to year end 2010? It may already be on your radar, but we wanted to remind everyone that if your institution has not taken advantage of the Section 179 asset tax deduction for(…)

November 2010 CSG E-Newsletter

      Cook Security Group’s ADA Compliance Workshop in Seattle a Success! Thank you to those who attended our ADA Compliance workshop in Seattle as it was a great success! ADA is a very hot topic so Cook Security Group decided to put on three regional workshops to cover all your questions! Two additional workshops remain, followed by a(…)

October 2010 CSG E-Newsletter

October 2010 Issue #40   You’re invited… ADA Compliance Workshop!  ADA is a very hot topic so Cook Security Group is putting on three different workshops to cover all your questions! Each of our special events are followed by a cocktail social! Dates include the following:    Seattle, WA What: ADA Workshop When: Thursday, November(…)

September 2010 CSG E-Newsletter

September 2010 Issue #39   Cook Security Group’s front door "lock down" solution foils bank robbers! As an alternative to costly access control systems Cook Security Group has installed several inexpensive "lock down" systems on front doors of branches in select regions. "The great thing is these systems are a fraction of the cost of(…)

August 2010 CSG E-Newsletter

August 2010 Issue #38   Why we invented the "All Inclusive" Service Agreement! The concept back in 2002 was to create an agreement that covered everything.  No hidden charges, no nickel & diming, no gouging, no technical talk.  Customers repeatedly told us they disliked these tactics so we launched the All-Inclusive Service Agreement in 2002 to(…)

July 2010 CSG E-Newsletter

JULY 2010 ISSUE #37   For the 3rd consecutive year Cook Security Group brings home Top 100 Fastest Growing Companies award! For the 3rd consecutive year Cook Security Group was honored as a Fastest Growing Company, coming in at #72 out of 100 companies recognized by the Portland Business Journal! "We couldn’t do it without our loyal customer(…)

June 2010 CSG E-Newsletter

June 2010 Issue #36   Our own Molly Angelo honored as runner-up for CFO of the Year!  We are proud to announce that Cook Security Group’s own CFO, Molly Angelo, has been honored by the Portland Business Journal as runner-up for CFO of the Year! Molly earned her pedigree in the accounting world having worked at nationally(…)

May 2010 CSG E-Newsletter

May 2010 Issue #35   Cook Security Group becomes Talaris Dealer! Cook Security Group is proud to announce that we have become a Talaris (formerly De La Rue) TCD and TCR dealer! "Our customers continue to ask us about the cash dispensers, recyclers and desk top units (currency counters, coin counters, etc.). This partnership teams(…)

April 2010 CSG E-Newsletter

April 2010 Issue #34   Red Hot Discounted Equipment… Up to 75% Off!   As we move into spring, we need to move out some inventory. We have introduced a new page on our website titled Red Hot Discounts, which gives you the best pricing on equipment anytime you like. This is your chance to receive(…)

March 2010 CSG E Newsletter

March 2010 Issue #33   Cook Security Group Ranked #8 Oregon’s 100 Best Companies to Work For-2010!   For the second year in a row Cook Security Group has been honored by Oregon Business Magazine.   Last year we placed #15 in the Top 100 Companies to Work For in the mid-size category and we are proud(…)

February 2010 CSG E-Newsletter

February 2010 Issue #32   Introducing the upgraded cooksecuritygroup.com!   Cook Security Group is excited to announce that after months of redesigning, the upgraded cooksecuritygroup.com is ready to go!   Upgrades Include: Online Alarm & Fire Monitoring access Links to all of our social pages including Linked In, Facebook & Twitter Easy to read drop down menus(…)

February 2010 CSG E-Newsletter

February 2010 Issue #32 Introducing the upgraded cooksecuritygroup.com!   Cook Security Group is excited to announce that after months of redesigning, the upgraded cooksecuritygroup.com is ready to go!   Upgrades Include: Online Alarm & Fire Monitoring access Links to all of our social pages including Linked In, Facebook & Twitter Easy to read drop down menus User(…)

January 2010 CSG E-Newsletter

January 2010 Issue 31 The End of 1st Line ATM Service? Cook Security Group”RemoteView” Increases ATM Uptime to 80%!   Benefits Include: View your ATM Fleet remotely from anywhere! 80% more uptime, which translates to increased revenue! Be up to compliance w/automatic Windows Security updates pushed remotely! Reduce billable service calls caused by 3rd parties. Up(…)

December 2009 CSG E-Newletter

December 2009  Issue 28 New Feature… The Best Practices Series! Best Practice #9: Don’t purchase what you don’t need. Are you going overboard in terms of equipment and over-spending? A commission sales person can often times try to up-sell as they are paid on commission. Many times they will end up selling unnecessary equipment. We(…)

November 2009 CSG E-Newsletter

November 2009   Issue 27 New Feature… The Best Practices Series! Best Practice #2: Why Sign a Service Contract with a Penalty Clause? Some vendors will tell you that in order to get lower preferred rates you will need to be on a service contract. Others will tell you the penalty clause is a "corporate mandate"(…)

October 2009 CSG E-Newsletter

October 2009   Issue 26 New Feature… The Best Practices Series! Best Practice #7: Stay away from Proprietary Equipment! Why be handcuffed to one vendor and one type of equipment? This leaves you little choice in who can service your equipment and where you can get replacement parts. Make sure you ask your vendor if the(…)

September 2009 CSG E-Newsletter

September 2009  Issue 25 New Feature… The Best Practices Series! Best Practice #1: Why have a service contract if it’s not all-inclusive? If parts and labor are not included, you’ve lost control of your contract. For example, do you know what a VJ60 or LN1320 is? Probably not, nor should you have to know. You(…)

August 2009 CSG E-Newsletter

August 2009  Issue 24 “Cash for Clunkers” Banking Equipment Buy Back Program! Need to replace something 4th quarter, like this old clunker ATM? Have an old alarm system, safe, drive up unit, VCR, DVR, night drop or anything held together by paperclips and chewing gum? We’ll buy it back with our Cash for Clunkers Banking(…)

July 2009 CSG E-Newsletter

July 2009   Issue 23 Cook Security Group Takes Home "Fastest Growing Companies" Award for the 2nd Year in a Row! For the 2nd year in a row, Cook Security Group was honored as a Fastest Growing Company, coming in at #71 out of 100 companies recognized by the Portland Business Journal! "We couldn’t do it(…)

June 2009 CSG E-Newsletter

June 2009   Issue 22 Cook Security Group Expands Coverage to Northern Nevada Region! Cook Security Group will expand it’s region coverage to Northern Nevada! Leading the charge will be General Manager, Pete Devlin, who currently oversees our Northern CA branch. This will be the 2nd expansion in 2009, as Cook Security Group recently opened its(…)

May 2009 CSG E-Newsletter

May 2009   Issue 21 Tired of Traveling to Locations to Change Codes? Do it Remotely with DMP or Bosch Alarm Software! Life just got easier! Gone are the days of driving all the way to a site to make access and code changes. With a simple upgrade, customers can manage a single system or an(…)

April 2009 CSG E-Newsletter

April 2009   Issue 20 We Would Love to Hear your Opinion! Each month, Cook Security Group works hard to keep you informed on special savings opportunities, tips, and the most up to date scoop on what going on around the security world! We would like to hear your opinion of how we are doing to(…)

March 2009 CSG E-Newsletter

March 2009   Issue 19 Cook Security Group Ranked #15- Oregon’s 100 Best Companies to Work For-2009! For the 2nd time in 3 years, Cook Security Group has been honored by being selected #15 out of the Top 100 Companies to Work For by Oregon Business Magazine for mid-size companies! This award comes on the heels(…)

February 2009 CSG E-Newsletter

February 2009   Issue 18 "Tired of Being Nickel & Dimed?" Economic Memo from CSG President, Brian Cook… In today’s economy everyone is being asked to do their due diligence in selecting the right products and services for your financial institution. At Cook Security Group we pride ourselves on providing what we believe are the best(…)

January 2009 CSG E-Newsletter

January 2009- Happy New Year!!   Issue 17 CSG Holiday Giveaway- Grand Prize Winners! First of all, CSG would like to thank each of you for your participation in our Holiday Gift drawing! Congratulations to the following Grand Prize Winners… IPod Shuffle- Heather Smallwood, The Bank of the Pacific $100 ITunes Gift Card-Bonnie Carrere, Umpqua Bank(…)

December 2008 CSG E-Newsletter

December 2008   Issue 16 Cook Security Group Honored as 2009 Top 100 Company to Work For! For the 2nd time this year, Cook Security Group will be honored, this time as a Top 100 Company to Work For by Oregon Business Magazine! This award comes on the heels of another prestigous award, "Fastest Growing Companies",(…)

November 2008 CSG E-Newsletter

November 2008   Issue 15 Wincor Nixdorf Appoints JP MorganChase Veteran as CEO of the US Market! Industry Veteran Patrick Wright Selected to Further Accelerate Company’s Growth in America AUSTIN, Texas, September 2, 2008 – Wincor Nixdorf, one of the world’s leading suppliers of total IT solutions for the retail and banking industries, today announced the(…)

October 2008 CSG E-Newsletter

October 2008   Issue 14 Receive up to 75% Diversity/Minority Credit on New Product Sales! One of our close vendors, Hamilton Safe/ K&H, is a Diversity/Minority owned company. Order your drive up, night drop, safes, electronic, etc through Cook Security Group and we will assist you in filling out the proper paperwork that allows you to(…)

September 2008 CSG E-Newsletter

September 2008 Issue 13 Service Agreement Renewal Time! Do you need a quote on any of the following services? Alarm + Video Maintenance Drive-Up + Night Drop 1st Line ATM Service 2nd Line ATM Service Preventative Maintenance Alarm Monitoring Right now Cook Security Group is offering $100 off each branch, along with $100 off each(…)

August 2008 CSG E-Newsletter

August 2008 Issue 11 Cook Security Group receives Fastest Growing Company Award, #55! By Jeanie Senior Contributing Writer Portland Business Journal When security industry giant Mosler Inc. filed bankruptcy and ceased operation in 2001, Brian Cook was General Manager of the 134 year old company’s Portland branch office. The corporation’s demise left a gap that(…)

July 2008 CSG E-Newsletter

June/July 2008 Issue 10 Cook Security Group hires nationally renowned ATM Specialist Bob Paquette Breaking News… If you’ve been in the ATM industry, you’ve probably heard the name. If you are not familiar with Bob, chances are he’s the behind the scenes expert who solved your most troubling ATM issue. He’s known as the Michael(…)

June 2008 CSG E-Newsletter

June/July 2008 Issue 10 Cook Security Group hires nationally renowned ATM Specialist Bob Paquette Breaking News… If you’ve been in the ATM industry, you’ve probably heard the name. If you are not familiar with Bob, chances are he’s the behind the scenes expert who solved your most troubling ATM issue. He’s known as the Michael(…)

May 2008 CSG E-Newsletter

May 2008 Issue 9 CSG Video Surveillance Catches Bank Robber! Sunday, April 13, 2008 By: MARK BOWDER, Columbian staff writer A man suspected in the Friday afternoon robbery of an Umpqua Bank branch in Hazel Dell was taken into custody Saturday less than three blocks from the robbery scene. A Clark County Sheriff’s Office report(…)

March 2008 CSG E-Newsletter

March 2008 Issue 7 Cook Security Group Presents the 2008 "Security Classic" Golf Tournament! Cook Security Group is hosting its 2nd Annual "Security Classic" Golf Tournament on Wednesday, May 7th and you’re invited! The CSG Security Classic is 100% covered! Tournament includes 18 Holes of golf at Resort at the Mountain (Welches, OR), Golf Cart(…)

January 2008 CSG E-Newsletter

January 2008 Issue 6 Cook Security Group hires CINTAS General Manager John Brase! Cook Security has hired Fortune 500 Cintas GM John Brase. John brings 10 years of management experience, specifically in the role of General Manager where he oversaw all day to day sales and operations at Cintas for over 135 employees. John’s taking(…)

December 2007 CSG E-Newsletter

December 2007 Issue 5 JPM Chase to use ATM’s That Allow Bulk Deposits By: William Launder-American Banker magazine JPMorgan Chase & Co. said Tuesday that it would deploy 900 image-scanning automated teller machines in the first half of next year that can accept up to 30 checks at a time without using an envelope. The(…)

November 2007 CSG E-Newsletter

November 2007 Issue 4 Service Agreement Renewal Time! It’s that time of year! Get a bid from Cook Security Group and receive DISCOUNTS by bundling electronic, physical, and ATM service agreements (all major ATM brands). The more bundling, the greater the discount! CSG enables "One Stop Shopping", and our Service Agreements are ALL-INCLUSIVE (No Hidden(…)

October 2007 CSG E-Newsletter

October 2007 Issue 3 CSG Expands ATM Servicing Department Cook Security continues to expand our ATM Service by hiring two additional Service Technicians! Victor Sasek, formerly with ET Advantage, will assist in covering the Portland/Metro area, while Dave Meyer, formerly from NCR, will cover Southern Oregon. Both bring a wealth of experience and a can-do(…)

August 2007 CSG E-Newsletter

August 2007 Issue 2 New Service! Access Control Administration If you are looking to centralize and outsource your access control we have an option for you. CSG will administrate all your access control through one point of contact. If an employee needs additional access just let us know and we make the change for you.(…)

July 2007 CSG E-Newsletter

July 2007 Issue 1 Cook Security Group celebrates five-year anniversary and launches new website Please join CSG in celebrating our 5 year anniversary by visiting our newly remodeled website www.cooksecuritygroup.com. Our goal was to design a site that is simple, informative, and easy to navigate! Especially, our super easy to use Request a Quote page.(…)

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