November 2015
Issue #99
It’s budget time… Need quote for service or a project? Moving towards the end of the year, we understand that everyone is trying to finalize their budgets for 2016. We also understand the importance of saving money which is why we provide our “Bundle & Save” approach. That said, we have listed out everything that Cook Security Group can help you with, both service & product lines. Please reach out if you need a budget number or quote on any of the following:

Products & Services to Bundle & Save!

  1. ATM Service
  2. Access Control Maintenance (Lenel, AMAG)
  3. Alarm Monitoring/Video Surveillance
  4. Lock Work Service
  5. Physical Security (Vaults, Safes & Tube Systems)
  6. TCR Service

Bonus: Need a last minute project/replacement in in 2015?

  1. Alarm Panel Upgrade
  2. Night Drop/Tube System Replacement
  3. Video Systems/Camera Upgrades
  4. ATM Upgrades
  5. Lock Work/Combo Changes
  6. Not on the list? ASK US
Any other add-ons? Need a quote on one or more of Cook Security Group’s services and/or products? Click here. If you would like additional information visit our website at

DMP introduces the Virtual Keypad App! Managing multiple DMP systems has just become incredibly easy! Via DMP, Cook Security Group can now provide end users multi-system administration that allows an authorized person to administer App Users, System Users, System Schedules and more for multiple panels or sites via a single screen online. The creation of groups allows for faster administration of these items, by allowing systems or sites to be grouped together by state, county, physical location, or any grouping method you determine. Systems can be included in more than one group. This latest release enables administrators to add or delete users quickly in multiple panels without having to go into each panel individually. Other benefits of the Virtual Keypad App include:

  • The ability to manage user codes
  • Schedules: manage Z-Wave, Favorites, outputs & arming schedules
  • False alarm video verification
  • Exclusive Rooms feature provides end users the easiest control screen available
  • Control/manage multiple systems from the same App
  • The Virtual Keypad App provides control of end user systems using their smart phone
For more information click here, visit our website at or email us at
Congratulations to Cook Security Group customer, Unitus Credit Union: CEO, Pat Smith Wins Lifetime Achievement Award! As she listened to the description of this year’s Lifetime Achievement Award winner being detailed from the Amplify stage—the Board positions, the Credit Unions for Kids engagement, the Texas roots—Unitus Community Credit Union President/CEO Pat Smith realized that they sounded familiar.
“I was stunned,” she said. “I recognized that they had to be talking about me. I was not expecting it.”
But when her daughter and two grandchildren walked out on stage to present the award, that’s when it hit her. “It was a ‘This is Your Life’ moment,” she said. “I could only think about what my daughter had to do to be there. Then here come the two little ones at 8:30. I was overwhelmed.”
Smith began her career in credit unions in July of 1980 after stepping away from an advancing banking career to raise two children. “I didn’t know what a credit union was,” she said. With her kids in school, Smith was looking to go back to work. Read on…
Congratulations from Cook Security Group, Pat!
What’s Happening at Cook Security Group!
Cook Community Builders (CCB) Update… 5th Annual MJN “Help Fight MS” PDX Doubles Slingball Tourney a Success! The weather cooperated and over 50 adults and 12 kids participated in the 5th Annual MJN “Help Fight MS” Fall PDX Doubles Slingball Tourney. All in, we were able to raise just over $1,100 for the Multiple Sclerosis Society of Portland. Cook CMO, Randy Neu states, ” Our mom, Marilyn J. Neu would be proud as she was all about having fun with friends and family for a good cause, and we did just that!” To learn more about Slingball, visit or
For more information about the Cook Community Builders Program, click here!
Pizza Party Winners for November! Congratulations to the following customers for winning November’s pizza party drawings!
Pacific NW Federal Credit Union- Portland, OR
Umpqua Bank- Reno, NV
Wells Fargo Bank– Kimberly, ID
Timberland Bank- Hoquiam, WA
Cashmere Valley Bank- Wenatchee, WA
Click here to win a pizza party for your branch!
Cook’s Monthly Survey Question! Congrats to Kevin from Kamiah Community Credit Union for being this month’s survey winner! October’s question was: According to legend, a unibrow, tattoos, and a long middle finger are all signs of what Halloween creature? Answer: Wolfman!
November’s question is: The first Thanksgiving football game was started by which team? To answer, click here and you will automatically be entered to win a $25.00 gift card!
Randy’s “Craft Brew” of the Month: Servicing customers in six states… Our CMO, Randy Neu, enjoys exploring new craft breweries (with customers we might add!). That being said, this month’s Craft Brew is Dry Creek IPA from Thunder Island Brewing. “Thunder Island Brewing in Cascade Locks, OR is located just below the Bridge of the Gods on the Columbia River. In fact it’s on the Pacific Crest Trail so there are many hikers that are eager to visit after many, many miles! What’s unique (besides the awesome view) is that they almost always have a different beer on draft which is reason to visit more often! While I had their Dry Creek IPA, I look forward to the next visit and tasting something new!”, Randy states. Have a suggestion for Randy in OR, WA, CA, NV, ID or MT? Click here!
*New! Submit a Craft Brew! We want to know what your favorite craft brew is and why, and where you are drinking it! Submit a craft brew/pic and be entered to win a prize… If we post your craft brew/feedback/pic in an upcoming newsletter, you win instantly!
Consumer Alert! Have you had a chance to check out our new and improved Home page on Click here to check it out!
Do you follow Cook on Twitter? If not, click here to receive weekly Tweets!
In this Issue:
It’s budget time… Need quote for service or a project?
DMP introduces Multi-System administration for & the Virtual Keypad App!
Congratulations to Cook Security Group customer, Unitus Credit Union: CEO, Pat Smith Wins Lifetime Achievement Award!
What’s Happening at Cook Security Group!
Consumer Alert!


We currently serve Oregon, Washington, Idaho, California, Nevada, and Montana.