Newsletters

August 2015
Issue #96
Cook Security Group expands RemoteView nationwide, adds dealers in the Midwest & East Coast! With Cook’s continued expansion of our RemoteView (RV) Managed Services team and centralized Network Operations Center (NOC), other companies similar to Cook Security Group are taking notice. “We have found that our centralized RV Managed Services team can help other companies like Cook provide superior remote services which improve fix times on all types of equipment”, shares Brian Cook, President & CEO. “Our partners are able to utilize our team to fix remotely, and still have their own employees as the safety net in the event a fix does need a technician on site. The kicker is that we are helping fix over 60% of what we would term ‘simple’ fixes, which saves an enormous amount of time and frees up their own technicians to tackle more robust calls.” Brian adds.
At the end of the day, it’s all about the customer experience and mitigating down time, which is why RemoteView Managed Services continue to be our fastest growing business line. For more information on RemoteView Managed Services click here, visit our website at CookSecurityGroup.com or email us at info@cooksecuritygroup.com.
If you have too many keys, YOU could be at risk! Finally… A Key Control system that works! Traka is a world leader in asset management technology, utilizing key management solutions and electronic lockers to manage and control access to your most important assets. With utilization throughout the United States and 30 countries worldwide, Traka has provided a wide range of products and services, delivering quality systems and support for over 20 years now. In addition, Traka streamlines process control with software and key management, offering unparalleled security and monitoring for any environment. Don’t miss this video that explains how it works! Other key benefits include the ability to:

  • Protect your property, facilities, vehicles and equipment
  • Reduce the cost of carelessness, accidental damage and theft
  • Increase efficiency and productivity- improve operating margins
  • Encourage your people to take greater responsibility for the resources they use
  • Maximize security and Health & Safety compliance
For additional information or to learn more about the products and services Cook Security Group and Traka have to offer, click here!
The Best Practices Series: Cheaper isn’t always better when it comes to compliance, auditors and life safety: Ask yourself if your vendor is in it to make a quick buck or there to truly help you. We also have vendors and have noticed that the best ones are always there for us in times of trouble and trying to help us with master strategies, saving money, and essentially putting themselves in our shoes. Beware… How to identify a true partner:

  1. Are they a public entity that has shareholder pressure focused solely on financial benchmarks? This can cause aggressive selling tactics. Do they look out for your best interests?
  2. Do they have all of the proper certifications and insurance requirements? This can put your institution at RISK. Make sure they have made investments to protect your organization such as a SOC 2 Type II Certification, third party audits and multiple insurance coverages for all aspects of your business.
  3. Are you locked into a contract with the inability to cancel or do they offer flexible 30 day terms w/o financial penalty?
  4. Do they use proprietary equipment or provide open source options?
  5. Do they offer the latest battle-tested technologies or offer Remote Access?
  6. Do you have to wait on hold or never receive a call back? Are they there when you need them most?
  7. Do they offer excellent references? More than three? How do their references respond when you call them?
For more infomation about the Best Practices Series, send us an email or visit CookSecurityGroup.com.
What’s Happening at Cook Security Group!
Cook Community Builders (CCB) Update… Cook Security Group joins forces with NFL Hall of Famer, Ronnie Lott, All Stars Helping Kids & The Other Side of Basketball’s Athletic Clinic & Social Event! This week, Cook Security Group, NFL Hall of Famer, Ronnie Lott, All Stars Helping Kids & The Other Side of Basketball’s Athletic Clinic will team up to host an athletic clinic for Portland-area foster youth and children from the St. Mary’s Home for Boys. The purpose of the clinic is to give the participants a once-in-a-lifetime opportunity to receive athletic leadership and teaching from an all-time great, while also learning how athletics, academics, and good citizenship can play a role in furthering their futures. Stay tuned for the event recap in next month’s newsletter!
For more information about the Cook Community Builders Program, click here!
Pizza Party Winners for August! Congratulations to the following customers for winning August’s pizza party drawings!
Bank of the Pacific– Warrenton, OR
United Federal Credit Union- Reno, NV
Pioneer Federal Credit Union– Gooding, ID
Wells Fargo Bank- Everett, WA
Columbia Bank- Tacoma, WA
Click here to win a pizza party for your branch!
Cook’s Monthly Survey Question! Congrats to Freddie from Columbia Bank for being this month’s survey winner! July’s question was: Which country produces the greatest volume of beer per year? Answer: China!
August’s question is: What famous rock concert opened on August 15th, 1969? To answer, click here and you will automatically be entered to win a $25.00 gift card!
Randy’s “Craft Brew” of the Month: Servicing customers in six states… Our CMO, Randy Neu, enjoys exploring new craft breweries (with customers we might add!). That being said, this month’s Craft Brew is 12 Man Pale Ale from Dick’s Brewing in Centralia, WA! “A good solid drinkable Pale Ale that everyone can enjoy, especially our customers in the Seattle/Washington market as it’s named after the Seahawks fans who are known as the “12’s”, Randy states. Have a suggestion for Randy in OR, WA, CA, NV, ID or MT? Click here!
*New! Submit a Craft Brew! We want to know what your favorite craft brew is and why, and where you are drinking it! Submit a craft brew/pic and be entered to win a prize… If we post your craft brew/feedback/pic in an upcoming newsletter, you win instantly!
Consumer Alert! Have you had a chance to check out our new and improved Home page on CookSecurityGroup.com? Click here to check it out!
Do you follow Cook on Twitter? If not, click here to receive weekly Tweets!
In this Issue:
Cook Security Group expands RemoteView nationwide, adds dealers in the Midwest & East Coast!
If you have too many keys, YOU could be at risk! Finally… A Key Control system that works!
The Best Practices Series: Cheaper isn’t always better when it comes to compliance, auditors, and life safety:
What’s Happening at Cook Security Group!
Consumer Alert!

We currently serve Oregon, Washington, Idaho, California, Nevada, and Montana.