Our Mission
Our mission is to consistently exceed the expectations of our valued customers by providing responsive, knowledgeable, and cost effective solutions for all of our alarm, security, and ATM/TCD services.
Why Cook Security Group?
Cook Security Group’s differentiating characteristic is our defined vision to be a local Northwest company that is responsive and a personal ally for our customers. The benefits we provide to our customers include many intangibles, honesty, reliability and over 500 years of combined knowledge in the financial security & ATM industry. The Cook Security Group team has worked together for over 20 years, building a positive reputation in the commercial security & service industry through our personal commitment to our customers. We are a company where each employee has a sense of ownership and pride. This personal commitment to the company shows in our technical skills, responsiveness and relationships with our customers. By being locally run, it allows Cook Security Group to reduce our overhead costs, resulting in savings that are passed on to our customers through competitive pricing strategies. We are committed to provide the best, cost effective solutions to our customers. Just ask some of our references!
Click here to see our complete list of references!
Who is Cook Security Group?
Cook Security Group (“CSG”) was founded in May of 2002 by Brian Cook, CEO. Upon formation, CSG operated in the electronic and physical security niche providing these services primarily to financial institutions in Oregon. In 2005, CSG entered the Seattle market opening its first satellite branch to the home office. Since 2005, CSG has successfully opened offices in Spokane, Sacramento, Reno, Medford and Boise to bring our current total to seven. During the first four years of business, many of the banks were utilizing CSG’s construction department to rig and install ATMs that other vendors were selling. In 2006, with the consolidation and merger of many of these ATM companies, CSG received many requests from current customers to provide First and Second line service to their fleet of ATM’s and consolidate the agreements with their other banking equipment. It was at this time that CSG created our ATM service and installation department and started cross training our technicians. We have been successfully growing our ATM business at a rapid rate for the past five years. In fact, we’ve been awarded the “Fastest Growing Company” Award by the Portland Business Journal six consecutive years! We have more than 140 employees and are servicing six total states. In addition, we have six regional office locations with resident technicians peppered throughout the areas. Last year Cook Security Group is celebrated our 10 year anniversary, toasting our two most valuable assets... Our customers and employees! In addition, we just received our 6th “Top 100 Companies” award (#21) by Oregon Business Journal and our 1st "Top 100 Companies" award (#6) by Seattle Business Magazine!
Behind the Slogan: "We Make it Happen"
Our slogan was actually given to us by our customers. It is no secret that we have built our structure with one goal in mind… Service our customers and make their lives easier. That is why if we get a call at 4:58pm on a Friday due to an alarm failure, we will still come to rescue! Our customers were repeatedly saying “You guys make it happen!” We heard it so much that we took it to heart, hence our slcgan, “We Make it Happen!”
Awards & Achievements
2013- Ranked (TBD)- 100 Best Companies to Work for in OR (Oregon Business Journal)
2013- Ranked (TBD)- Oregon's Fastest Growing Companies (Portland Business Journal)
2012- Ranked #21- 100 Best Companies to Work for in OR (Oregon Business Journal)
2012- Ranked #67- Oregon's Fastest Growing Companies (Portland Business Journal)
2011- Ranked #6- 100 Best Companies to Work for in WA (Seattle Business Magazine)
2011- Ranked #17- 100 Best Companies to Work for in OR (Oregon Business Journal)
2011- Ranked #78- Oregon's Fastest Growing Companies (Portland Business Journal)
2010- Ranked #8 - 100 Best Companies to Work for in OR (Oregon Business Journal)
2010- Ranked #72- Oregon's Fastest Growing Companies (Portland Business Joural)
2009- Ranked #15- 100 Best Companies to Work for in OR (Oregon Business Journal)
2009- Ranked #71- Oregon’s Fastest Growing Companies (Portland Business Journal)
2008- Ranked #55- Oregon’s Fastest Growing Companies (Portland Business Journal)
2008- Launched community program- Cook Community Builders
2007- Became largest Hamilton Safe dealer in the Northwest
2007- Ranked #47- 100 Best Companies to Work for in OR (Oregon Business Journal)
2006- Became Lenel Certified
Built for Service: Full Menu of Services
Our goal is to simplify our customers’ lives and save them money. We do this by offering discounts through bundling services. In addition, we consolidate and offer one phone number to a LIVE human being for all services. We will also customize billing to our customers specifications. From the initial call, to the final invoice, we call it service A-Z. We are here for you!
The Story Behind Cook Security Group's Famous BBQ Sauce!
Many of our customers love our Cook Security Group BBQ Sauce and ask us the “story behind the sauce”. Well, it is actually one of our customers that makes the sauce for us. We bought a batch to give away at a trade show one year and it was a surprising hit. However, we failed to bring sauce the following year and there was a major uproar! We brought back the BBQ sauce, customized the label and added the Teriyaki sauce as well. The sauce became a signature of Cook Security Group and we now give it away at each tradeshow Cook Security Group attends throughout the yeart!
If you’d like to purchase a bottle of BBQ or Teriyaki sauce, we provide it for $4.99 per bottle (Interested? Click here to order), plus shipping. 50% of the proceeds are donated to charitable causes (See Cook Community Builders).