Cook Security Group offers the same quality service for virtually all ATMs including NCR, Wincor, Hyosung, Diebold, Triton and Tidel. Like electronic and physical security, Cook Security Group found the same need for quality service and installation in the ATM industry, so we went out and hired the best ATM service veterans in the business.
ATM 1st Line Service
- Covers jams and other ATM malfunctions
- Replenishment of consumables if you opt for our "Supplies Management" option
- Covers major ATM malfunctions
- In-depth troubleshooting
- Replacing of all ATM sub-assemblies
- Diagnostics- More up-time, happier customers, proactive and predictive reporting
- Patch Management- Be compliant, please Auditors
- Security Plus- Ultimate anti-virus protection
- EJ Archiving- Comply with Regulation E requirements with secure retention
- Marketing Updates & Screen Changes- Sell new product line
- Click here for a full list of RemoteView Managed Services!
RemoteView Image Capture
- Full end-to-end processing of check image- Capture, Consolidate, Validate and Transmit image
ATM Site Inspection
- Inspect ATM inside and out for any damaged or missing parts
- Proper marketing & network logos
- Digital compliance photos taken- Will be available on secure web portal
- Inspection & Exception report detailing items not covered (vandalism, environment, etc.)
ATM Quarterly Cleanings
- ATM Fascia and Bezel, Surround, Keyboard, Function Keys and Monitor
- Card Reader (exterior), Writing Surfaces, Open/Closed Indicator, Envelope Holder and Network Logo Panel
- Camera Window and Light Panels
ATM Supplies Management
- Check receipt paper roll (replace if necessary)
- Check ink cartridge (replace if necessary)
- Check envelope dispenser (add if necessary)
Cook Security Group offers a unique service in the commercial security industry, with the ability to actually custom install our customers' ATMs. This includes build outs, remodels and new branch installations. We work with our customer's design team or we can provide a project manager, depending on your needs. We also offer ATM storage at both of our warehouse locations.
Do you have a Kaba Mas Cencon 2000? We offer full dispatching of the Kaba Mas Cencon lock system, including both first line and Bank Mode service! In first line mode these locks offer very high security, along with a combination that changes after every use. In bank mode, you have the option of having a set combination assigned to a specific key. We also have full auditing capabilities so we're able to see which keys used the lock and when the lock was open or closed, among other items!
- ATM cleanings
- ATM new and used sales
- Retail & marketing software that syncs up all ATM's
- Lighting compliance service (avoid the $10,000 fine)
Need ATM Consumables? For lowest prices, Click Here!